TESTIMONIALS

With people travelling from all over the UK we receive around 100 written comments each month. These are audited by our external Quality assessors, but we thought you might like to read a few of them to.

March 2010

- "The staff were excellent...I am claustrophobic and everything was done calmly and encouragingly"

- "All the staff were very friendly and helpful" W.T

- "Keep up the good work" S.K

- "I was extremely impressed by the courtesy and kindness of all the staff" G.M

- "The care I had at my MRI was excellent" C.H

- "You are a long way from where I live (340 mile round trip!) but well worth the effort in getting to you" J.B

- "I have already recommended you and could not praise your staff and comfort enough"

- "I brought my son into the MRI Department for the scan. He has an anxiety disorder and special needs - I would like to thank all the staff for their care and understanding throughout the whole time we were there - very much appreciated"

- "Cannot thank you enough. It was a long way to travel from Wales but the service was superb. Raised our faith in the medical profession" B.Y

- "Excellent service by staff and doctor" R.M.D

- "I felt very relaxed the time I was there" P.S

February 2010

- "Excellent treatment by all - by very friendly staff - made the not very pleasant experience (for me) much more bearable"

- "Overall very good service, and when it comes to one's health, we want only the best"

- "I was quite concerned about having the MRI. They gave me confidence and it was kind of them to let my daughter attend with me which made me feel better! Thank you" R.S

- "Rosemary is very nice" T.S

- "All the staff couldn't have been more helpful"

- "Excellent all round. Thank you very much" R.C

- "Very good overall experience. Would recommend"

- "My wife and I would like to thank all the staff for making us feel at home. They were all friendly and courteous" J.B

- "From reception to completion - a very pleasant/ comforting experience. Could not be more friendly. Many thanks" G.W

- "Very happy with service" N.M

- "Excellent service form all staff members" J.P

- "Thank you. Lovely, clean, peaceful clinic. Staff friendly and helpful" S.B

- "The gentleman who conducted the MRI scan was extremely pleasant, communicative and professional" A.C

January 2010

- "The service was excellent, all the staff were very helpful" A.S

- "Very welcoming and reassuring service. Well done" T.O'D

- "It was a pleasant experience being as I was very nervous and not liking confined spaces. Thank you!" G.T

- "Excellent service all round" E.S

- "Top marks for everything" G.R

- "Excellent - cost was not my main concern - but was very reasonable" J.P

- "Very welcoming - very warm, good natural environment. Thank you!" P.H

- "Excellent in every aspect" C.S

- "I think the service is amazing, particularly as you can get a scan done anytime and it is not too expensive" A.P

- "Very friendly and accomodating staff and all facilities clean and accessible" P.R

- "Would certainly recommend your service. Main factor for travelling was the cost of the scan. £330 less expensive than my local hospital" H.M

December 2009

- "First Class" L.S

- "I found the open scanner very good - I am very claustrophobic and I was very happy in it" M.C

- "All of the staff from reception to radiographers were absolutely wonderful. A worrying event was made so much easier by your caring manner - many thanks" N.H

- "Superb customer service, caring staff, well trained and compassionate, best service I feel I've ever received" A.H

- "Excellent service, friendly staff who put me at ease" M.J.T

- "Very efficient and courteous" J.C

- "All staff that I had contact with were friendly, approachable, helpful and communicative" C.D.M

- "Spoke to Rochelle on the phone who was extremely helpful, friendly and efficient" N.B

- "Excellent, very accomodating, extremely helpful and kind"

- "Everything was very good. Coming from Oxford we recieved good detailed explanation of exactly where Linton House was situated" B.W

- "Totally professional attitude shown during my brief visit to the MRI Service at Linton House. Thank you" G.L.R

- "If I needed this service again yours is the place I would come and I would tell any friends and family also... Yours may be the cheapest service but the highest of quality" K.S-L

November 2009

- "From start to finish it was a good experience with personal attention and care... Rachelle was thorough, warm and patient" J.B

- "It's just a shame you're not based in the South West ...the only thing I can think of that could improve your service to me. Thank you so much" J.A.B

- "Thank you for the service you provide" M.H

- "Arrived early, warmly welcomed, had the scan early. There should be an 'Excellent' column" T.C

- "Excellent, efficient service. Friendly, clear, outstanding, both in manner and the posted report. I am a former Major in the infantry who has spent a fair amount of time in hospital. Your MRI unit is outstanding!" J.M

- "I thought the whole service - from the initial 'phone call to the actual scan - was excellent" R.D

- "Whilst having the scan I got claustrophobic but was treated so kindly and sympathetically and was able to continue after a short break" B.H-C

- "Excellent, friendly and helpful" W.S

- "A courteous and efficient service" A.S.N

- "Everybody was very pleasant and helpful" G.F

October 2009

- "Absolutely superb staff and service. Even had biscuits after scan!" M.O

- "The radiographers were very pleasant and couldn't do enough for you" L.W

- "Everyone was extremely friendly and helpful. The reception was nice and my radiographer was brilliant" L.T

- "I found it a very good service, every person who dealt with me was friendly and helpful" E.M

- "Very helpful and professional" P.S

September 2009

- "All staff were friendly and efficient, maintaining a good balance of professionalism" K.M

- "Very helpful, clean and friendly"

- "The experience was dealt with in a very professional manner and the staff very friendly and polite. A!" E.J

- "The radiographer was very sympathetic when having to deal with my 'claustrophobia' issues" L.H

- "The people who carried out my scan were kindness themselves as I was so very scared of going in the scanner" D.E

- "I was made to feel very relaxed" H.A

- "All staff friendly, helpful and informative" M.B

- "Very good service" M.D

- "Excellent service throughout" R.M

- "It's a good job there are places like it for people to have MRI scans. They do a good job!" S.M

August 2009

- "The scan was carried out in an informative, kind and considerate way" P.H

- "Found the whole operation very professional" A.R

- "All staff polite and friendly" E.J

- "Generally very impressed with the service and impressed with the prompt appointment" K.M

- "I was very nervous but made to feel at ease" M.C

- "Excellent friendly service and good clean facilities" P.A

- "From my initial email inquiry, to the scan and finally the report I can honestly say the service has been nothing short of excellent.... I have no hesitation at all in recommending CIC to any of my fellow runners who may require a similar service. The service and price are excellent" N.R

- "Speed and efficiency excellent" M.P

- "Very good service" M.R

- "The two ladies who were in attendance during the scan were caring and friendly and I could not have done it without them" A.R

- "I was dealt with effectively, efficiently and promptly. All staff were friendly too" D.P

- "Very impressed with the whole service from beginning to end. Thanks" J.T

- "The radiologist was so patient, helpful and intuitive" H.W

July 2009

- "Thought it was an excellent service" G.H

- "Much less intimidating than I feared it might be" A.H

- "Very calming and non-invasive. All staff were extremely pleasant and helpful" P.G

- "Could not have been treated better" V.P

- "The service was excellent, surroundings impeccable and I was made to feel at ease by the radiographer" E.M.A

- "Service was above expectation, excellent" Y.H

- "Kind, courteous, helpful and efficient. Owing to a wartime experience I was apprehensive about a further MRI and the staff were fantastic to me" A.E

- "Fantastic service" G.M

- "No complaints - friendly efficient service" G.A

- "Carry on the good work" S.D

- "Rang up on Monday morning, scan arranged for Monday afternoon. Tara was very helpful"

- "The radiographers on the open scanner were very supportive, sympathetic and sensitive to a claustrophpbic patient" M.A.B

June 2009

- "First class service" M.G

- "Clean and pleasant surroundings making it a relaxing experience" B.S

- "Very quick and efficient and also very helpful people" J.G

- "An excellent service providing affordable scans" P.C

- "Esther and Amanda were wonderful. I was treated royally. The earlier scan in Taunton was terrifying" J.H

- "The staff were extremely friendly and helpful" M.S

- "Extremely caring and kind radiographer" J.J

- "Very good service from all of the staff" M.H

- "All excellent they got me through it and I was very apprehensive" M.E

- "Excellent service, the radiographer could not have been more helpful and informative" C.H

- "Very well organised and friendly efficient staff" R.S

May 2009

- "I had a lovely time - thank you!" S.T

- "I was very nervous to have an MRI scan but everyone was excellent to me" J.C

- "Don't need to change anything. It was all friendly and professional in every way" E.P

- "Very helpful staff. Peaceful. Excellent!" S.P

- "Wonderful piece of equipment. Wish I had enough money to buy you one" B.M

- "Very impressed with new surroundings and modern treatment room. Friendly staff" G.S

- "Radiologists were exceptionally pleasant and helpful" J.G

- "Don't go changing anything" S.W

- "Excellent facilities. Very grateful especially as claustrophobic" K.S

- "The staff on the day of my scan were exceptional" H.B.R

- "The MRI service is an amazing facility" K.S

April 2009

- "Staff were excellent and a credit to your organisation. Well done" R.W

- "I have been in and out of hospital departments endlessly for the last seven years. This was one of the nicest experiences I have had during that time. Everyone was lovely and it was very efficient" G.C

- "Excellent, very reasonably priced, very efficient" M.D

- "A great centre" C.D

- "Efficient, comfortable, friendly, the atmosphere and staff put you at ease" A.L

- "Delighted with all aspects of the service" P.P

- "A daunting experience made very bearable, radiographer exceptionally helpful" K.B

- "Everything done to make patient reassured" G.E.C

- "First class service start to finish" J. R

March 2009

- "We are lucky to have such a facility and the choice of scanners. Thanks to all staff concerned" G.J

- "Very impressive - 4 & 1/2 hours from enquiry to scan!"

- "It seemed a long way to come - but proved to be well worthwhile - Caring Professionalism at it's best" A.S.

- "My last scan elsewhere was a very unpleasant experience - the staff (here) put me at ease & were very reassuring"

- "I would like to thank Rachelle, I was extremely nervous and could not manage a 'tunnel' MRI. Excellent" J.P.

- "Very Good, Excellent, Friendly - Very Relaxing - Will Come Again!!" J.H.

- "I am very pleased. I am claustrophobic - but here I felt very comfortable" H.M.

- "The service was first class, from the first phonecall until we left the clinic. Thank you all" P.T.

- "Excellent service. Very friendly & efficient. Highly recommended" A.B.

- "Congratulations to all staff. Helpful & Understanding. A credit to you all" G.R.

- "First Class - Would Recommend" S.E.

February 2009

- "Very friendly & understanding. Nothing was a problem for the staff" C.L.

- "By the time I was (home) the doctor had faxed a report to my Physio. Very grateful." C.M.

- "It was a good experience. Absolutely no complaints" M.G.

- "A very good quality of service. I have recommended you to many of my friends" D.G.

- "Very Impressive. Thank you" K.M.

- "Staff were brilliant! So understanding & very supportive & kind" M.C.

- "Duncan is the best! but all staff brilliant" S.H.

- "Excellent. Best £200 we ever spent!" E.W.

- "As a retired Neurosurgeon I must comment(you) would clearly be put at ease by the ambience, care & courtesy"

- "First Class. Thank you" T.P.

- "Very, Very Good. Took great care of me as I was Very Very Scared" M.B.

- "I was very nervous - everyone incredibly friendly & helpful" C.M.

January 2009

- "Pleasant, helpful & all questions carefully & patiently explained. Thank you for making a nerve racking experience calm, pleasant & bareable" S.F.

- "Excellent in every way. I had a failed conventional MRI due to claustrophobia - Paula was understanding & kind, excellent, thanks" P.S.

- "Excellent, friendly, efficient, quick" S.F.

- "Very Good. A really friendly & professional service. I would not hesitate in recommending" J.G.

- "My 4 hour journey was worthwhile. I was treated very well, everything completely explained. Thank you" J.G.

- "I have never known such kindness & patience. Can't praise the staff enough" J.L.

- "Thank you to all the staff who made a very worrying time much easier to cope with" R.P.

- "Staff & surroundings very friendly & clean" H.H.

- "I think it is excellent & very fairly priced" P.H.

- "I found the service excellent & a joy to have easy parking!" I.T.

- "The service I received was excellent in all aspects" J.H.